Refund policy

Customer Support
We’re here to help!

  • Email: thekraftykowco@yahoo.com

  • Response Time: We respond to all messages within 24–48 business hours.

  • Order Issues: If your order arrives damaged, incorrect, or defective, please contact us immediately with your order number and photos so we can make it right.

  • Returns/Exchanges: We do not accept returns or exchanges. All sales are final.

  • Shipping Inquiries: Tracking numbers are provided via email once orders are shipped.